Two Babies and a Business

Two Babies and a Business

This piece is a special one – one that is more personal than business; one that is meant to provide some insight into the passion and dedication that goes in to business growth and also, personal development. How do women entrepreneurs make it? How do they succeed? And more importantly, how do they have children, build a family and at the same time, build a business? 

It comes down to four major components: serious time management, passion, a vision and some AWESOME team members. 

As some of you may know, I originally was a 9-5 downtown commuter. I held a role at a litigation firm which required a 6am wake-up, a 25-minute drive to the subway station, a 45-minute subway ride, a 1 hour lunch break (on most days) and a hell-of-a trek home that stretched well beyond Toronto rush hour. The corporate setting taught me A LOT about organization, detail, planning, research, development and most of all, that a corporate setting was not my calling. I always had known deep down that I was the type that needed to beat to my own drum. The vision of a hustle (you know, the kind that gets you up in the morning and keeps you awake at night?)…that was what drove me.

So there I was, one month following my wedding, an intense family situation that afforded me some alone time, and a 12am lightbulb switch. Marketing, communications and the online digital movement was an industry that not only intrigued me, but invigorated me. It was also a specialized area that I spent much time practicing, … and beyond that, I knew that every person and every business required it (call me biased, but true). 

And just like that, SocialEyes Communications was born. 

That first year of business was hustle hustle hustle…and I loved every minute of it. Sooner than later, requests came in to work with me…to help grow networks, build strategy and launch campaigns. Building a team of highly qualified and talented experts was the next phase of SocialEyes…and also Baby #1. While seeking my team, I was growing a baby and was about to embark on life as a new, first-time mom. 

January 2017, my son Noah was born. The time was not easy – work and hormones were both at an all-time high. I was fortunate enough that time management was a major strength of mine and so, nap times were dedicated to client phone calls; grandmothers babysat and client meetings took place; new clients were brought onboard and new team members too. By the end of the 3rd month of motherhood, SocialEyes was now a bursting operation serving 20+ clients and receiving excellent feedback. 

Fast forward – 4 months into motherhood and a thriving business, Baby #2 surprised us. I was now not going to just be a mom of 1…but I was building a business with Baby #2 joining us in February, 2018 – just 13 months after Noah. 

How are we meant to do this mom thing, and also grow a successful business?

I cannot stress how much time management plays a vital role. They say “there’s not enough hours in the day…”… I would argue that there is. There just needs to be a method to the madness. Time blocking is beyond beneficial; the ultimate vision serves as an incentive to keep on pushing; the passion for what you are doing is key; and team members who share the same vision is the icing on the cake. These 4 components are crucial to growth, success and achievement. 

I am beyond proud to say that we have a roster of incredible clients including both national and international brands, a hard-working and dedicated team of experts AND between us all, 9 children under the age of 8. 

Motherhood and mom-preneurs have a few things in common – patience, fortitude, tenacity and perseverance.

Consistency Is Key: Top Benefits

Consistency Is Key: Top Benefits

Heavy hitting brands have an ace up their sleeve; it’s called consistency. Like a dependable friend or a reliable employee, a consistent brand is in a better position to maintain relationships with their audience. Here are a few benefits of consistency in business:

  1. Building a Top Notch Reputation

For newer brands, building a solid reputation is a huge hurdle. Reputations are built on proven track records. Right from the start, have a clear idea of your brand’s messaging. Once you are ready to commit, lock it in and follow through. 

When audiences are interacting with any part of your brand, whether it’s an email, your website or a sign on a city bus, your core branding should be easy to recognize. In the mind of a potential consumer your brand’s reputation is like its personality. Consistent branding is the foundation of a memorable personality. 

  1. Increase Client and Employee Satisfaction

Humans are creatures of habit. Your clients, no matter what demographic they fall into, are more likely to feel comfortable with your brand if they know what to expect. Any instances where you fail to meet those expectations will have a significant negative impact on client satisfaction levels. 

If you make a promise, you need to deliver. When brands consistently meet the expectations of their clients, they increase organic growth. Customers are more likely to share and recommend brands that never let them down.

Employees and your office culture can also benefit from consistency. Employees feel safer and more supported if they can predict to some degree their workplace experience. While it is unwise to offer perks or benefits that are difficult to sustain over a long period of time, employee turnover rates can be reduced by ensuring your employees have a reliable foundation at work. 

  1. Cultivate Customer Loyalty

Customers are more likely to trust brands that are consistent. Loyal customers are born when brands are attentive and fully engaged with each interaction. If audiences regard your products and your service as dependable, attentive and fair, the likelihood of repeat buyers increases. Eventually, your most loyal customers will never consider buying from other brands because they can trust your products to meet their needs. 

  1. Give Your Brand Some Structure

Ensure all aspects of your business reflect this message because customers will take notice if your sales teams and billing teams are drastically different in how they interact with customers. 

Use a style guide to outline your brand’s messaging. Create training materials instructing employees on how to be successful brand ambassadors. If your company reflects the same message and tone inside and out, maintaining a consistent and recognizable presence in the market will be easy to achieve. 

Interested in learning how to incorporate consistency into your business? Contact SocialEyes Communications today!